Monday, January 27, 2020

Beowulfs Pagan and Christian Elements

Beowulfs Pagan and Christian Elements The unknown poet of Beowulf wrote about the Geats and the Danes, Germanic tribes who lived in pre-Christian times on the continent.   The plot of the story, therefore, has many references to pagan beliefs and superstitious customs. On the other hand, a man who lived in Anglo-Saxon England composed the poem; therefore, there are examples in the poem of Judeo-Christian beliefs. The poem, therefore, speaks of both Wyrd and God of both the Germanic Fate that directs mens lives to inevitable destruction and the Christian God who cares for the lives of His children. The poem fused Christian and Pagan ideals to reflect on the time and place in which it was written. Brodeur, the author of an article states a period in which the virtues of the heathen Heroic Age were tempered by the gentleness of the new belief; an age warlike, yet Christian. As a good Christian, the poet found himself faced with the task of treating this originally pagan material in a manner acceptable to a Christian audience (183). Brodeur helps us understand the context of the poem and begins to help answer they question, why it was written like this and how this plot was formed. Another important statement in the article was when Brodeur says a Christian perception of the insane futility of the primitive Germanic thirst for vengeance; and the facts that Beowulfs chief adversaries are not men but monsters and that the king of the Geats did not seek wars with their neighboring tribes may reflect a Christian appreciation for peace among humans (22). It was also a period in which people such as Hrothgar and his Daneswere punished for their idolatry (207). Throughout this poem, we see the cross between striving for a Christian God and fighting for pagan vengeance. Christianity and Paganism combined together created a holy ground on which Beowulf was built. Paganism is a belief defined as a person holding religious beliefs other than those of monotheistic. Some basic customs go along with this belief. One is the custom of worshipping a profusion of Gods. More than ninety percent of the time, it was in the form of a sacrifice. Another custom believes in fate and that is it supposed to control your destiny or duties in life. This is known as Wyrd. Another custom is beliefs in imaginary things like dragons and magic. In addition, they lived in a desolate tone. They believed in earth-bound view on life. Paganism came to be compared by Christians with a feeling of indulgence, speaking to the individuals who are arousing, materialistic, liberal, unconcerned with the future, and uninterested in religions that are more standard. Pagans were set out with admirable sense, to enjoy earth or himself. Again, believing in fate, if they were going for the worst they would look at it without bitterness. Lastly, they believed that fame was the only way for one to reach immortality. As you can see, majority of these customs are a little far-fetched. Some of these irrational ideas explains a lot of part we see in Beowulf.   Some pagan elements we see in Beowulf are Hrothgars peoples actions and basic pagan beliefs along with cultural importance and old tales. Christianity is a religious belief defined as one who received Christian baptism or is a believer in Jesus Christ and his teachings. This belief like Paganism, come with some basic customs. First, they believe in one God. They believe that afterlife exists and it is like a utopia. They also believe in prayer as a way to give thanks to God for helping us avoid evil. Lastly, they have an optimistic outlook that is centered on a man who devoted himself to overpowering evil to create a better world for his followers. Again, these rules play a major role and effect the use of Christian elements in Beowulf. Some examples in this poem are the narration, Hrothgars speech, the Queens speech, and Beowulfs speech. Again, these points in the poem are very important to the plot and it is impacted by religious beliefs. Narration was impacted heavily by Christianity and is found throughout the text of the poem. An example straight from the poem is when the narrator said A comfort sent by God to that nation (13-17). Here the narrator is talking about Beo. He is the son of Shield Sheafsons. He is also Hrothgars great-great grandfather. Another example is when the narrator says, The clear song of a skilled poet tellingà ¢Ã¢â€š ¬Ã‚ ¦how the Almighty had made the earth (81-98). Here, the narrator is describing scenes at Herot and it refers to God as the Almighty. They believe that he created the earth and that is derived from the Bible. These few examples of narration help prove other documents statements thinking how this poem has Christian elements. In Christina and Pagan Elements Edward B. Iriving Jr. states There are references to Gods creation of the universe, the story of Cain, Noahs flood, devils and hell, and the Last Judgment (177) Here, Edward B. Irving Jr. is telling us that they made referen ces to monumental moments in the catholic churchs history. The one that sticks out the most is Noahs Flood. It is a part in the church bible that represents the freedom our religion has fought for and gained. In the same article, the author also said, The date of Beowulf is much controverted, but are no conclusive arguments against dating the poem to the age of Bede, a date which was favored by a majority of Beowulf scholars of the last generation (179). Again, the author is providing critical facts helping us date the time of Beowulf and comparing it to the timing of the peak of Christian practice. Therefore, this could help us differentiate the reasons for creating the poem. Personally, one like myself could think that is poem is more centered around the Christian faith because there are just more facts proving it. Going against that, I believe there are only a few theories that prove hints of pagan faith because again, there are fewer facts in Beowulf and the pagan faith was a sh aky practice during the time and there are some confined and complete documents of practice, but it was not as strong as the Christian faith. In 1960, Margaret E. Goldsmith published The Christian Theme of Beowulf and continued along the same lines in several articles culminating in her 1970 book, The Mode and Meaning of Beowulf. She finds teachings of Augustine and Gregory in Hrothgars sermon and views the poem as a kind of Christian historical novel.   Here is just another documented book providing correct and accurate information based on research within Beowulf and based on the portion written by Edward B. Irving Jr. On the other hand, there are some possible and documented facts that compare to the Pagan faith that need to be mentioned. The Christian Language and Theme of Beowulf provides a good amount of information on this. Thomas D, Hill mentions a crucial element when he says Pagan is a word used in at least three different senses in discussing this problem: the literal, the vestigial, and the ethical (199) The first sense is more realistic than the others and refers to documented practices of pre-Christian religion in which Germanic people participated. Beowulf contains documented pagan rituals and the ritual that stands out the most are three accounts of pagan funeral rites. The second pagan area involves how pagan rituals and practices are preserved through poetry. This section is not as clear as the previous area, but it still does bring a good point to the table. For example, the soldiers in Beowulf wore helmets with painted boars on them and the boar was a sacred animal that belong to the Germanic God Freyr. The third area revolves around the ethics and morality of this practice. Therefore, this is actually the real cause of most arguments involving Christian elements and Pagan elements in Beowulf. Thomas D. Hill gives us the background of it when he says The fundamental ethical code of the poem is unmistakably secular: it is the warrior code of the aristocracy, celebrating bravery, loyalty, and generosity with the hero finding his own immortality in the long-lasting fame of great exploits carried out in this world (180). The archetype of the code is not word for word, but similar to the code of Iliad which is part of the Pagan religion. As you can see, there are both Christian and Pagan elements being fused into this poem and they are clearly separated. However, both Christian and Pagan elements are being fused together to form some representation of both religions into one object, person, or place. First, Beowulf can be viewed in multiple ways. He can be viewed in both religions, but he comes together to for one. A Christian figure and a Germanic Warrior are two ways that Beowulf could be looked at in this poem. He can be viewed as a Germanic Warrior for his constant fights. He is having his big brawls with a big monster Grendel, Grendels troll mother, and a big fire-breathing dragon. It is somewhat strange that he is doing all of this fighting because he grew up as a very mature boy. He was known for having great kingly qualities. He develops into a wise and effective ruler as he ages. A great way to put it is he starts out as a heroic monster fighter and transitions to a dependable king. That looks and sounds li ke a very impressive accomplishment. Likewise, it can be looked at as a transition from a Germanic Warrior to a Christian figure. The poem states Beowulf was quickly brought to the chamber: the winner of fights, the arch warrior, cam first-looking in with his fellow troops to where the king in his wisdom waited, still wondering whether Almighty God would ever turn the tide of his misfortunes. This great quote is from lines 1310 to 1315.   This is great to prove the point that he is a Christian figure because he is asking for the forgiveness of God. He wants to be forgiven and know that all of his wrongdoings are forgiven. These wrongs were mostly of him fighting. This passage suggests that the culture of the Anglo-Saxons had a touch of both Christians and fierce warriors. Therefore, this fits in perfectly to that question of which one was he. Overall, Beowulf can be seen within this culture because it has so many direct connections with it. In The Christian Language and Theme of Beowulf Thomas D. Hill talks well about the combination of the religions when he says Many scholars, and perhaps most ordinary readers, have simply accepted this odd blend of pagan story and Christian teller as perhaps illogical and somewhat puzzling on purpose and implications, but nonetheless the way the poem is (200). Here the author of this portion of this research book is explaining how to combination of these two religions to form Beowulf is a way to cause problems for the reader. Scholars feel the author intentionally tried to confuse the reader so they can pick a side between Christian and Pagan meanwhile; the author could have tricked them and combined the two. That is why it is necessary to read in between the lines. In conclusion, Christian and Pagan elements play an immense role in Beowulf. This poem offers many options for the reader to choose. It allows them or gives them the power to create their own version of the poem. It gives clear hint and examples of both religions and that is what makes it difficult to separate or decide where this poem originates. Maybe that is something that we should not find out. The author could be trying to leave the readers a message based on these facts. These examples of religious practices could be the key to finding what we know beyond our history. It keeps your mind open and gives the reader the right away to let their mind race and think about the composition of Beowulf. It is obvious that the Christian, Pagan question is tightly connected and that it will most likely not be fully proven or solved any time soon. However, based on what scholars know, the best guess to this author would have to be a Christian poet with a Pagan past. The thing that would hel p the most would know the date. This would lead to almost every unsolved question about Beowulf. Scholars have favored in educationally guessing the time during the later period. This later period is around the late tenth century going into the early eleventh century. On these grounds alone, however, scholars can make no firm decision about the birth date of Beowulf. Work Cited: Bjork, Robert E., and John D. Niles. Christian and Pagan Elements. A Beowulf Handbook.  Lincoln: U of Nebraska, 1997. 176-92. Print. Donoghue, Daniel, and Seamus Heaney. The Christian Language and Theme of Beowulf. Beowulf: A Verse Translation: Authoritative Text, Contexts, Criticism. New York: Norton, 2002. 198-201. Print. Arthur Gilchrist Brodeur Vengeance the Pagan and Christian Inspiration. Christian and Pagan  Elements of Beowulf. Pace University, Web. 19 Jan. 2017.

Sunday, January 19, 2020

Interpersonal needs

My dominate interpersonal need is inclusion. This is defined by Scouts as â€Å"the need to maintain a satisfactory relationship with respect to interaction and association† (Scouts, 1956 p. 19). I interact with my family and friends to meet my interpersonal need of inclusion. When I take my son to the beach, I usually call my sister or friend. I invite them to come with us. During the holidays, I attend several events. Weather the activity is at school, with family members or a community event, I love to Join in the festivities. Sometimes I come home and my husband is watching a movie with our boys.I drop my backpack and Join them on the couch. We share some popcorn, and a few laughs as we enjoy the movie for the seventeenth time. I am a member of a couple support groups online. One group is for mothers of children with autism. The other group is for families affected by Spinal Muscular Atrophy. These support groups have been very fulfilling for me as a mother. Having childre n with special needs can be very isolating. In these support groups, I am able to reach out to people in similar situations. We share advice. We cheer each other on, and cry together too. I am grateful to be associated with these support groups.I feel satisfied that my dominate interpersonal need is being fulfilled. I am surrounded by loving, and caring individuals. I feel am very fortunate in this aspect. My dominate interpersonal need of inclusion, helps me maintain close relationships with important people in my life. This need hinders me as well. I often become overwhelmed. I tend to spread myself too thin. It is hard to find a balance, between family, friends, work and school. In order to avoid this overexertion, I need to become more organized. I need to maintain a schedule, and try not to be too many places at once.

Saturday, January 11, 2020

Literature Review on Customer Relationship Essay

The hospitality industry is a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. â€Å"CRM†, or Customer Relationship Management, is one of the most important topics in the business world. Its attributes and consequences cannot be disaffirmed. Without proper customer relationship management, there is no way you can build interest and acquire and retain customers to the business, in order to be profitable. CRM features an embryonic reputation and it is getting among the most popular educational as well as useful subjects in the industrial area. Due to the competing atmosphere, it has turn into a niche with regard to a company’s overall performance. Still there is certainly restricted investigation which shows the relationship between CRM and hotels’ overall performance. Consequently this particular research is a try to give a worth conceptual model which describes the actual speculative linkages between CRM and hotel’s performance. This particular research just not explains the connection among CRM and hotel performance, but in addition describes the actual mediation part of promoting/marketing abilities in the relationship. â€Å"CRM is never done, it is an ongoing effort.† The essence of a customer-focused environment is a preliminary indication of how the hotel industry can truly benefit from a strategic and focused approach to CRM. Hotel companies have in evidence had recourse to elements of CRM for a variety of strategic and tactical reasons. It is argued that the success of a strategy depends not only on the ability of a company to identify and understand what its target customers genuinely need and want, but also on the company’s ability to deliver enhanced value in terms of these specific needs and wants (Diana Luck and Geoff Lancaster ,2013). In order to remain competitive, hospitality and tourism companies must adopt the knowledge management approach (Ruhanen & Cooper, 2004). As customers become more experienced at finding the best deals for hotels, restaurants, travel agencies, and tourist destinations, the hospitality and tourism organizations face increasingly intense worldwide competition. Considering  the severe competition and the nature of the industry, employees and managers have to acquire more knowledge, in order to consistently provide the best deals and service to customers. What is more, customers’ preferences can be various and changeable, requiring employees and managers to understand the changes and continue to provide the best experience (Hallin & Marnburg, 2008). However, the question often posed is: What kind of knowledge should be obtained in order to gain competitive advantage (Ruhanen & Cooper, 2004). One of the basic and most common sources of failure for CRM implementations is a missing customer strategy â€Å"as the creation of a unique and valuable position involving a different set of activities†. A robust customer strategy is based on customer segmentation is one of the first steps necessary when implementing a sound CRM solution (Gillies et al.2002). Human beings have had the urge to select and choose what to them can satisfy their desires since creation and will continue to have this desire because of their changing nature. This tendency makes them explore what to them is the best in terms of quality when purchasing, especially in the area of service consumption. This is supported by Palmer’s assertion that: â€Å"customers have always been concerned about quality and that the proliferation of competitive market for a lot of services has also made customers become more selective in the services they choose†. This attitude means that service providers must be innovative in their service provision and delivery. The Hotel Industry is also experiencing increased globalization, competition, higher customer turnover, growing customer acquisition costs and rising customer expectations, meaning that hotels’ performance and competitiveness is significantly dependent on their ability to satisfy customers efficiently and effectively. To enhance profitability and guest loyalty, hotels must nowadays focus on implementing Customer Relationship Management (CRM) strategies/techniques that aim to seek, gather and store the right information, validate and share it throughout the entire organization and then use it throughout all organizational levels for creating personalized and unique guests’ experiences (Nana Yaw Asabere and Vida Doku, IJAIEM, Volume 2, Issue 3, March 2013). To retain customers, the relationship with customers has to be managed in a long-term and trusting manner for mutual benefits. Thus, the adoption of CRM should enhance the hotels’ performance through increasing customer satisfaction and loyalty, declining customer acquisition costs and increasing profitability by customers who are willing to pay a premium for better services (Piccoli et al., 2003). Although CRM is imperative for organizational survival, its implementation has resulted in mixed outcomes (King and Burgess, 2008), which is customer oriented believing that customer loyalty increases organization’s profitability. Therefore, Performance is improved since CRM involves the ongoing process development of market intelligence for building and maintaining a profit-maximizing portfolio of customer relationship (see Zablah et al., 2004). Thus, the hotels are expected to use strategy that focused on customers in order to sustain their competitive advantage. For these hotels, the use of the financial measures is not only short-term oriented but also inadequate to capture the customer perspective of performance (Kaplan and Norton, 1996). Customer-related performance measures are therefore needed to quantify customer relationships (Shoemaker and Lewis, 1999) and to differentiate customers who are worthy of the CRM efforts (Noone et al., 2003). All participating hotels have practices in place to manage customer relationships. The most commonly cited goal for CRM is guest retention. Evaluation and control are perceived as very important activities not only to create value for the customers, but also to track the performance of the guest contact departments and the customers’ evaluations of the hotel/restaurant experiences (Ada S. Lo, Hong Kong, 2010). Freeland (2002) suggests that organization must address four critical strategies and understand the key interplay with them: * Identifying the customer * Selecting the most appropriate channel to reach the customer * Receiving the effects on the brands value * Determining the most appropriate CRM capabilities (Wolfgang Emperger, 2004) The use of a Customer Relationship Management (CRM) application to create a business strategy is an excellent way to increase customer loyalty and customer retention. By personalizing a customer’s stay, a hotel can ensure that customers will come back again and again simply by remembering their favorite beverage, pillow or other preferred amenity (Nick Nikolis, Article Source: http://EzineArticles.com/2066799).

Friday, January 3, 2020

Learning to Conquer a Fear - Free Essay Example

Sample details Pages: 6 Words: 1848 Downloads: 7 Date added: 2017/09/15 Category Advertising Essay Did you like this example? Learning Experience Timothy Bunnell 9/ 13/ 2010 Ronald Foster Abstract Before enlisting in the United States Marine Corps, I was completely terrified of flying. My fear of flying was based on sensationalizing media reports of aircraft mishaps, and the devastation they sometimes caused. Once a Marine, I was conditioned by several methods of learning to develop a love of flying. Learning Experience Fear of flying is a well known phobia and is one that many people live and deal with everyday. Media coverage of disastrous aviation mishaps has provided much fuel to continue feeding this type of fear. Even though, statistically, flying is safer than driving as a mode of transportation, flying is still feared. Until joining the United States Marine Corps in 1995, I was terrified of flying. The first time I ever traveled by air was on my way to basic training at Parris Island, South Carolina. During this flight, I discovered two important things: I loved the feeling of flying, and I was absolutely terrified by being in the air. When I enlisted in the Marines, my job was to be a helicopter mechanic. Don’t waste time! Our writers will create an original "Learning to Conquer a Fear" essay for you Create order In the completion of my duties, I learned about the function of the aircraft, and realized that the aircraft is capable of doing amazing things, and that it is a remarkably safe aircraft. I was given the opportunity to begin flying as a crewmember when I received orders to deploy oversees in 1997. I was thrilled and terrified at the same time. I wanted to fly, but I needed to learn to control my fear of flying. Through several methods of conditioning, I was able to not only control my fear of flying; I was able to completely overcome it. Classic Conditioning In learning to overcome my fear, I had to learn to be able to trust the aircraft, and to trust my ability to function while in the air. The thought of trying to do this in an actual flying aircraft did not seem to be the best way to handle this. In an attempt to simulate performing in flight, I was requested to train in the aircraft weapon simulator. The simulator was used by pilots to simulate the aircraft function, motion, noise, and smell while having the safety of never breaking the deck. In addition to just training in the simulator, I was given the opportunity to actually take the controls and fly the simulator. As an avid video-gamer, this was a huge reward for me, as this was a life-sized, full motion simulator. The unconditioned stimulus in this learning experience was the sensation and thrill of flight. The unconditioned responses were the rush of excitement, the sense euphoria, and complete lack of fear. In this learning experience, I was able to develop a confidence based on training in the simulator to build up to training in the actual aircraft. It also gave me a better understanding of how the aircraft’s flight mechanics work to fly safely. I was familiarized with the aircraft functionality as a mechanic, and through the simulator, so the fear was reduced to a point that enabled me to get into the aircraft and fly. The conditioned stimulus was flight time, and use of the simulator. The conditioned response was excitement at the prospect of flying. Operant Conditioning In addition to classical conditioning methods, I also learned from operant conditioning. The behavior that was expected was satisfactory performance as a member of the crew. I knew that in order to do this, I needed to control my fear, and work with confidence. There were several consequences that helped to successfully develop this behavior. One of the consequences of successfully performing as a member of the crew was increased flight time. The better I performed, the more I was scheduled to fly. An additional consequence was an increase in salary by receiving flight pay. The more I flew, the more qualified I became. The more qualified I became, the more I was paid. These consequences provided positive reinforcement in the form of more money, and more flight time. This increased flight time caused an increase in the thrill I was able to receive from flying. I wanted to continue doing well, and performing in a highly proficient and effective manner in order to continue being scheduled for flight time, and to continue receiving more money. My reinforcement came at a fixed interval in the form of a monthly pay check, and at a variable ratio in that my flight time was scheduled fairly regularly though each month, but without a weekly schedule. Because of the powerful reinforcements used to ensure good performance, there is little chance of extinction of the behavior. I am not likely to lose my confidence in flight. Cognitive-Social Learning Cognitive learning involves being able to consider means of solving a problem, and being able to develop a plan to implement those solutions. In order to overcome my fear of flying, I needed to develop a plan based on available assets to practice flying without fear. I knew that pilots train for flight through the use of the flight simulator. I also knew that the simulator was a full motion trainer that used motion and sound to give the pilots a life like training environment from the safety of the ground. When offered flight orders, I requested to be trained in the simulator to help overcome my fear, before I had to try training in an actual aircraft. I felt that this would give me the best chance of using a stepping stone approach to accomplish my goal of becoming a crewman. Part of my fear of flying was due to the chance of mechanic malfunction of the aircraft and the potential for a disastrous or fatal mishap. One of the tools available for use in the simulator is malfunction simulation. This function of the simulator allowed for safe practical application, and realistic effects from various types of malfunctions. In training with other crewmen, I was able to observe their reactions to the malfunctions, and to see their confidence in handling adverse situations. According to Todd Jones (2007), people can be creative in coming up with solutions by use of cognitive mechanisms, or by imitating the behavior they see in others around them. This was true in my case as I developed methods of working through the fear by using techniques I learned through cognitive reasoning, and in repeated behavior modeled by others. Influence of Media and Prejudice on Learning The Media has long been linked to behavior. Social culture as seen in multi-media settings often influences behavior in those around us. Consider for a moment how often one hears someone use a catch phrase made famous by a popular television show, or how people will begin to imitate the actions or mannerisms of a famous actor or character. Now, consider news media reports of disastrous events and how they change or affect public opinion. It has been suggested by Jason Young (2003) that news media agencies will intentionally sensationalize horrible events. Events such as plane crashes seem more horrible than they already are when dramatized by the evening news. In today’s age of excessive media coverage, that same plane crash is covered by most if not all media agencies thus creating a greater sense of menacing disaster associated with the event. This type of sensationalism can greatly influence the behavior or beliefs of the people who view them. Prejudice plays an a great role on learning as well. Through our social learning, we learn from the behavior of those around us. Learning through observation of others is a cornerstone of this type of learning. It has been well documented that observing prejudice plays a large role in the development of beliefs in children. Learning to dislike someone because of race, credd, skin color, or sex in not a natural behavior, but one that is learned from others. The same can be applied to prejudice of places or things. Many likes and dislikes are formed through observation of others. Differences in types of Learning The different forms of conditioning mentioned in this paper allow for many layers of learning, and enable for greater learning potential. Classical conditioning allows learning through stimulus and response. If A is presented, then B happens. Through the use of conditioned stimuli and responses, a behavior can be learned and maintained. Operant conditioning occurs through external stimulus. If the behavior is met then it is reinforced through either positive or negative reinforcement. There are consequences for the behavior. If the behavior is met, and continued, then the consequences are favorable. If the behavior is not met, then the consequences are not favorable. Punishment is one of the consequences of not meeting the behavior. Punishments must be used wisely, however, or it may cause further deviation from the required behavior. Cognitive-Social conditioning involves using cognitive methods to develop solutions to problems encountered. Those solutions help to shape one’s behavior. It also involves learning through observation of the actions of others. All of these types of conditioning involve a cause and effect to develop a behavior. Classic and Operant conditioning use some sort of reward system to continue the behavior, while Cognitive-Social conditioning is reinforced by observation or through further use of cognitive methods. Improving this Learning Experience Throughout the process of learning to overcome my fear of flying, I used all of the conditioning methods listed in this paper. There were several ways that this learning experience could have been improved. Part of my fear of flights was a fear of heights. During the learning process, my fear of heights was never addressed. Even though I have no fear of flying, climbing a ladder can leave me in a cold sweat. I think that learning to control that portion of this fear set may have reduced the time it took to overcome the over all fear of flying. This could have been accomplished using obstacle course and confidence courses that used heights as an obstacle. Through the use of classical conditioning with conditioned stimuli and responses, I think that overcoming my fear of heights may have been accomplished relatively quickly. Another improvement could have been used to improve the learning process would be through operant conditioning. Through the process of rewarding positive results on the obstacles, it would have reinforced success rather than fear. Conclusion The fear of lying almost robbed me of one of the most wonderful experiences that I have lived to enjoy. Through the use of several types of learning and conditioning I was able to overcome a lifetime of fear boosted by media dramatization and by social reaction to aircraft mishaps. Through this learning experience, I can use my new skills to help others overcome their fear as well. Referrences Jason R Young. (2003). The role of fear in agenda setting by television news. The American Behavioral Scientist,  46(12),  1673. Retrieved September 12, 2010, from ABI/INFORM Complete. (Document ID:  380007431). Jones,  T.. (2007). Whats Done Here-Explaining Behavior in Terms of Customs and Norms. The Southern Journal of Philosophy,  45(3),  363-393. Retrieved September 12, 2010, from ProQuest Central. (Document ID:  1427447671).